OfficeLine includes components for the implementation of various distribution channels, each of which allows access to the provided services using a different communications technology. The components are mutually independent, allowing each owner to choose their personal configuration of OfficeLine and implement the distribution channels of their choice.
OfficeLine Distribution Channels
  Internet banking (communication through web pages)

  Corporate Banking (communication using a PC with specialized software)

  GSM Banking (communication using SMS messages)

  SIM Toolkit Banking (communication using SIM Toolkit technology)

  IVR (communication through IVR)

  Call Center (communication with an operator)

  E-mail (communication using e-mail)

  WAP Banking (communication through the Internet and a mobile phone)

  PDA Banking (communication through the Internet and a PDA device)

  Fax Banking (communication using fax messages)

Support for marketing strategies

The ability to choose individual distribution channels independently offers the owner flexibility in terms of the concept of client services to be implemented. Thanks to its flexibility, OfficeLine can meet any owner's requirements and allow them to realize their marketing plans in the field of e-banking or e-business, as well as in any other market segments that the owner is engaged in or plans to add to the scope of the business's activities.

Adaptability and competitive strength

In the event of shifting client demands or a change in the marketing plan or business strategy, the owner can accordingly extend the offer of distribution channels at any time. Individual distribution channels operate on top of a common system and database core, making the implementation of new distribution channels that were not included in the original OfficeLine installation very fast and easy. This makes OfficeLine fully adaptable to any current market situation and increases the owner's competitive advantage.

Client-friendliness

Individual distribution channels can provide access to the same services, which are presented in the optimum form for the given communication technology. This feature of OfficeLine allows the client to choose a suitable distribution channel according to personal preferences or technical equipment without limiting the available services.
Any client can use more than one distribution channel at the same time. This makes the services more attractive, especially for clients who require the ability to use various distribution channels depending on the environment in which they find themselves at a given time.

Openness for the future

When new communication technologies that correspond to OfficeLine's purpose arise, new components are developed, allowing their use for the implementation of new distribution channels. OfficeLine thus respects current trends in communications and is open to further development in the field.